Privacy
Privacy policy.
How your information is collected, used, stored, and protected. Plain English. No dark patterns.
What We Collect
We collect the following information when you engage our services: your full name, email address, phone number (optional), state of residence, description of your intended financial move, timing preferences, estimated credit score range, general credit profile information you provide (number of accounts, recent inquiries, debt obligations), and payment information processed securely through Stripe. We do not store credit card numbers, bank account details, or full Social Security numbers on our systems.
How We Use It
Your information is used solely to: conduct The Financial Analysis, build and deliver your personalized report and video walkthrough, communicate with you about your engagement, and process your payment through Stripe. We do not use your information for any purpose beyond the scope of your engagement.
What We Don't Do
We never sell your personal information to third parties. We never share your data with marketers, advertisers, or data brokers. We never use your information for automated decision-making, credit scoring, or algorithmic profiling. We never contact you with unsolicited marketing unless you have explicitly opted in to receive communications from us.
Storage & Security
Your data is stored and processed using vetted third-party services: a private delivery channel for your review materials (each client receives a private folder accessible only to them); Stripe for payment processing (PCI-DSS compliant — we never see or store your full card details); and a transactional email service for engagement communications. All systems are selected for their security standards and data handling practices.
Data Retention
We retain your personal information only for the duration of your active engagement and a reasonable period following delivery to address any follow-up questions. Client data is not stored indefinitely. Upon request, we will delete all stored personal information associated with your engagement. To request deletion, email que@uthedgeofficial.com.
Third-Party Services
We use the following third-party services in the normal operation of our business: Stripe (payment processing), a private file-delivery service, a transactional email service, Cloudflare (website hosting and security), and PostHog (anonymous product analytics). Each service is bound by its own privacy policy and data handling practices. We select services that meet industry-standard security and privacy requirements.
Cookies & Analytics
Our website uses PostHog to collect anonymous, aggregated usage data — such as page views, session duration, and general geographic region. This data does not include personally identifiable information. Form input values are never captured. We do not use cookies for advertising, retargeting, or personal tracking. You may disable cookies in your browser settings at any time without affecting your ability to engage our services.
Your Rights
You have the right to: request a complete copy of all personal data we have stored about you; request deletion of all personal data associated with your engagement; opt out of any non-essential communications at any time; and receive clear answers about how your data is being used. To exercise any of these rights, email que@uthedgeofficial.com. We will respond.
Children's Privacy
UTHEDGEOFFICIAL's services are intended exclusively for individuals 18 years of age or older. We do not knowingly collect, store, or process personal information from anyone under the age of 18. If we become aware that we have inadvertently collected information from a minor, we will delete that information immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. If we make material changes, we will notify affected clients via the email address associated with their engagement. The effective date at the top of this page indicates when the most recent revision took effect.
Contact
For questions, concerns, or data requests related to this Privacy Policy, contact us at: que@uthedgeofficial.com
— Que, founder